In 2015, we ran no fewer than 5 user groups around the world: kicking off in Scotland and finishing in Australia. Our first 2016 user group will be held once again in collaboration with the Scottish Government in Edinburgh on Tuesday 26th April. This time, we’ll be running things a little differently and including a session on Dialogue in the afternoon. This will be our first Dialogue user group so we’re really excited to see what our customers have been up to.


Image courtesy of @bisgovuk Department of Business Innovation and Skills

Who is the user group for?

Digital leads, analysts, policy leads, communication managers – anyone using Citizen Space or Dialogue.

1-2 people will be initially invited from each organisation currently using Citizen Space or Dialogue in Scotland and Cumbria. Tickets will be allocated on a first-come-first-served basis but if you’re reading this and interested in attending, please email

What should I expect?
The morning session (10am-12.30pm) will focus on Citizen Space. Lunch (12.30pm-1.30pm) will be provided. The afternoon session (1.30pm-3pm) will focus on Dialogue. Participants are welcome to attend all sessions.

Talks will focus on all things digital engagement, including the following:

  • An opportunity to meet other Citizen Space and Dialogue users from across local and central government
  • Show-and-tell of recent or upcoming engagement exercises by current users. Review of the process and challenges of how you do consultation
  • Citizen Space and Dialogue roadmaps – we’ll talk through our plans for development and get your input
  • Digital surgery on any questions/topics requested, such as governance and promotion

This is our second Citizen Space user group to be held in Scotland. If you’re not sure what to expect, check out these learnings from our user group in London last year.

These sessions work best with real examples from the coal-face. If you’re interested in sharing how you do great consultation or if you have a proven process please email